Can’t find the answer you are after here. Simply call us on 1800 636 630 or email us. What are the local charges? Local charges are incurred by third parties as part of Beaches packages. These charges may have to be paid in differing amounts to one or two different locations. Local charges incurred for any Whitsunday packages are due to the sailing company hosting your chosen vessel and include all marine and national park fees required. These changes are subject to change and are payable at time of check-in. An $8 AUD luggage storage fee is payable to Airlie Beach for the optional storage of luggage whilst sailing in the Whitsundays. What time does reception open / close? Open 6.30am / Close 11.30pm
What time is check-in / check-out? 10am Can I do a late check-in? Check-ins after reception hours can occour at the Beaches Bar up until midnight. If you are arriving even later than that, call Beaches in advance and we will provide you with the relevant security codes and directions to your room. Will I incur any extra costs when I book my accommodation? No - everything you need for your stay is included. Do you offer discounts for VIP / NOMADS / YHA ? NOMADS = $1 discount per valid holder per night. I need work! Can you help? Yes - Beaches love taking on backpacker staff and frequently have positions available. Please email your resume or drop in and see us. What is Greenfleet? Beaches is a proud supporter of Greenfleet. Through this amazing organisation, Beaches offsets the greenhouse gas emissions of their vehicles by planting forests of native Australian trees that soak up carbon dioxide from the atmosphere. We are proud to be the only Backpacker hostel in the local area to participate in such a program. Check it out www.greenfleet.com.au
What is your cancellation policy? Accommodation cancellations made less than 72 hours prior to arrival will result in a cancellation fee equal to one (1) nights accommodation per person. Cancellations of packages due to unforseen weather conditions will incur a $25 administration fee unless rescheduled. Beaches reserves the right to substitute sailing vessels.